BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT

PROGRAM EDUCATIONAL OBJECTIVES

Three to five years after graduation, the graduates of Bachelor of Science in Hospitality Management (BSHM) alumni shall:

• Analyze challenges and respond with creativity and innovation as they manage successfully the daily operations in the workplace;
• Communicate effectively in a multi-cultural environment;
• Keep updated through training, graduate studies, professional affiliation, and/or practice;
• Integrate Christian service and professional ethics in various areas of their career and profession;
• Assume competent management role in the hospitality business and other related enterprise; and
• Impart and share expertise to those in the academe and those pursuing continuing professional development.

PROGRAM OUTCOMES

Upon completion of Bachelor of Science in Hospitality Management (BSHM), the graduate, who is trained in a culture of conscience and excellence with Filipino, Dominican, and Christian in orientation, must be able to:

• Articulate and discuss the latest developments in the specific field of practice
• Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate Foreign Language required by the industry
• Work effectively and independently in multi-disciplinary and multi-cultural teams
• Act in recognition of professional, social, and ethical responsibility
• Preserve and promote Filipino historical and cultural heritage (based on RA No. 7722)
• Participate in various types of employment, development activities, and public discourses, particularly in response to the needs of the communities one serves
• Manifest strong commitment and conviction to the Christian and Dominican teachings and philosophy in thoughts, words, and deeds
• Perform the basic functions of management such as planning, organizing, leading, and controlling
• Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management, production and operations management, information technology, and strategic management) and employ these concepts in various business situations
• Select the proper decision making tools to critically, analytically and creatively solve problems and drive results
• Apply information and communication technology (ICT) skills as required by the business environment
• Manage conflict in the workplace
• Plan and implement business related activities
• Demonstrate corporate and social responsibility
• Exercise high personal, moral, and ethical standards
• Demonstrate knowledge to the tourism industry local tourism products and services
• Interpret and apply relevant laws related to the tourism industry
• Observe and perform risk mitigation activities
• Utilize information technology applications for tourism and hospitality
• Manage and market a service oriented business organization
• Demonstrate administrative and managerial skills in a service oriented business organization
• Prepare and monitor financial transactions and reports
• Perform human capital development functions of a tourism oriented organization
• Utilize various communication channels proficiently in dealing with guests and colleagues
• Produce food products and services complying with enterprise standards
• Apply management skills in F & B service and operations
• Perform and provide full guest cycle services for front office
• Perform and maintain various housekeeping services for guest and facility operations
• Plan and implement a risk management program to provide a safe and secure workplace
• Provide food and beverage service and manage the operation seamlessly based on industry standards

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT (BS TM)

PROGRAM EDUCATIONAL OBJECTIVES

Three to five years after graduation, the Bachelor of Science in Tourism Management (BSTM) alumni shall:

• Analyze challenges and respond with creativity and innovation as they manage successfully the daily operations in the workplace;
• Communicate effectively in a multicultural environment;
• Keep updated through training, graduate studies, professional affiliation, and/or practice;
• Integrate Christian service and professional ethics in various areas of their career and profession;
• Assume competent management role in the hospitality business and other related enterprise; and
• Impart and share expertise to those in the academe and those pursuing continuing professional development.

PROGRAM OUTCOMES

Upon completion of Bachelor of Science in Tourism Management (BSTM), the graduate, who is trained in a culture of conscience and excellence with Filipino, Dominican, and Christian in orientation, must be able to:

• Articulate and discuss the latest developments in the specific field of practice
• Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate Foreign Language required by the industry
• Work effectively and independently in multidisciplinary and multi-cultural teams
• Act in recognition of professional, social, and ethical responsibility
• Preserve and promote Filipino historical and cultural heritage (based on RA No. 7722)
• Participate in various types of employment, development activities, and public discourses, particularly in response to the needs of the communities one serves
• Manifest strong commitment and conviction to the Christian and Dominican teachings and philosophy in thoughts, words, and deeds
• Perform the basic functions of management such as planning, organizing, leading, and controlling.
• Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management, production and operations management, information technology, and strategic management) and employ these concepts in various business situations
• Select the proper decision making tools to critically, analytically and creatively solve problems and drive results
• Apply information and communication technology (ICT) skills as required by the business environment
• Manage conflict in the workplace
• Plan and implement business related activities
• Demonstrate corporate and social responsibility
• Exercise high personal, moral, and ethical standards
• Demonstrate knowledge to the tourism industry local tourism products and services
• Interpret and apply relevant laws related to the tourism industry
• Observe and perform risk mitigation activities
• Utilize information technology applications for tourism and hospitality
• Manage and market a service oriented business organization
• Demonstrate administrative and managerial skills in a service oriented business organization
• Prepare and monitor financial transactions and reports
• Perform human capital development functions of a tourism oriented organization
• Utilize various communication channels proficiently in dealing with guests and colleagues
• Plan, implement, and monitor tours and sales activities
• Research, plan, and conduct various tour guiding activities
• Develop appropriate marketing programs and arrange the required travel services
• Plan/organize, implement, and evaluate MICE activities
• Plan, develop, and evaluate tourism sites and attractions